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Why every event needs a conversational concierge

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This is a sample article. Edit or delete it in Founder OS Studio → Writing.

The app problem

Most event apps are downloaded the morning of the event and forgotten by lunch. Messaging is where people already are.

What a concierge should do

  • Answer the obvious questions instantly.
  • Know the programme better than anyone.
  • Hand off to a human when it matters.
The best interface is the one people already have open.