Building Backchannel

Most of my time right now goes into Backchannel — an AI-powered conversational concierge for events and attendees — and into conversational AI work through Socialogica.

• Designing conversational experiences that feel human, not scripted.
• Connecting messaging channels, CRM and automation into one operating layer.
• Working with event organisers on what an AI concierge should actually do.

Sample status — update in Studio → Site settings → Now.